Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept exchanges

Just contact me within: 3 days of delivery

Ship items back to me within: 7 days of delivery

I don't accept returns or cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale

Frequently Asked Questions

Custom and personalized orders

Custom work is available. Please contact me to coordinate with you on special projects.

Is the shipping cost less for a multiple lamp shade order?

Yes, if you have a multiple lamp shade order and I can fit them one inside the other in one box there will be a refund of shipping costs the day your shades ship. If you would like an accurate shipping quote for more than one lamp shade, please contact me with your zip or postal code.

Sizing details

I am happy to help you size a lamp shade or finial. Please contact me directly and I will more than happy to assist you. A picture and lamp measurements are very helpful.

Care instructions

Lint rollers work great on fabric lamp shades.
For wire mesh shades a lint free cloth and canned air will give you optimal cleaning results.
On small lamp shades it is best to use a lower wattage light bulb to avoid scorching the polystyrene lining. For the highest wattage a purchased shade can handle, please contact me.
I use mineral oil to polish lamp finials.

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